HAVE QUESTIONS?
Frequently Asked Questions
What if I can't find a bundle I like?
Not to stress, that is exactly what our Custom Bundles are for! If we don't have what you're looking for, simply create your own!
Postage Charges
When you spend $150 AUD or more, you get FREE Standard Delivery!
Standard Delivery - $10.00
Express Delivery - $15.00
Local to Penrith - $5.00
What does the DIY Balloon Bundle include?
Our DIY Bundles included everything you'll need to create your epic balloon installation at home!
Includes:
- Balloons (qty depends on the size bundle you buy)
- Decorative Strip
- Glue Dot (for attaching your mini balloons to your garland at the end)
- Dual Action Hand Pump
- Instructions
What if I struggle to make my balloon garland?
Not to worry, if you look at your thank you card included in your kit you will see a QR code.
Simple scan the code (or head to our YouTube Channel, icon also found at the top of our website) and we have recorded a demonstrative video for you to follow along with!
What helium should I use for the Number Clusters & Balloon Bunches?
When you're ready to inflate your balloons, you will need to use professional grade helium and you can get this done at your local party store!
Please be mindful if using the DIY Helium Tanks from the shops, these can often be a mix of helium and oxygen, and if so they will NOT be strong enough for the balloons.
What are 'Double Stuffed' Balloons?
Double stuffed balloons are 2 balloons layered together (one inside the other), to create custom colours and have a more luxurious and professional quality finishes.